[Scla-list] Public Access Computing Survey

[Stephanie Gerding]

For public libraries:

Below is a link to a survey about the practices you engage in and the
challenges you face in maintaining your library’s public access technology.



http://www.keysurvey.com/survey/267775/2e33/



Your response to this survey will help the Bill & Melinda Gates Foundation
understand how your pubic library currently maintains its public access
computers. This knowledge will also assist MaintainIT Project (recently
renamed *TechSoup for Libraries*) and WebJunction, two library-focused
technical support organizations funded by the foundation, in developing
useful tools and resources for public libraries. Furthermore, the survey
data will be used to help the Bill & Melinda Gates Foundation, WebJunction,
and MaintainIT understand their effectiveness in helping libraries maintain
quality public access technology.



This survey is being conducted by the independent evaluation firms LFA Group
(LFA) and Bertot Information Consulting Services (BICS). It should take
approximately 20 minutes to complete and is *confidential*: only LFA/BICS
team members will be able to see your responses, and only aggregate
information will be presented to the Bill & Melinda Gates Foundation,
WebJunction, or MaintainIT.



To complete online we ask that you enter your library’s IMILSID code. If you
do not know this number, you can find it by clicking here: IMILSID code
index<http://www.keysurvey.com/servlet/DownloadFile?surveyId=267775&RID=64891070&QID=6471143%20>(this
link is also included in the survey itself).



This important study will help the MaintainIT, WebJunction, and the Bill &
Melinda Gates Foundation to understand the technical support needed to
sustain public computing and Internet access in public libraries.



Thank you for taking the time to participate in this valuable research! *We
are extending the deadline* and the survey will close on *August 31st*.



Questions regarding this survey can be sent to Andrew Robinson
at Andrew at LFAgroup.com or 1-866-396-2850.
Thank you for your help,
Stephanie Gerding
TechSoup for Libraries, http://techsoupforlibraries.org
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