Greenville County Library System Honored with InnoVision Technology Award

Innovision Award

Congratulations to the Greenville County Library System on winning the 2012 InnoVision Technology Award for Community Service!  This award recognizes an organization for establishing and/or supporting innovative, technology-based projects and programs that improve the quality of life for an Upstate or Greater Midlands community. With the implementation of Innovative Interfaces’ Millennium and Encore products, the Library revolutionized the experience of Library users–allowing them to discover new information within our vast collection–by consolidating library products from multiple delivery platforms into one easily usable catalog.

Innovative Interfaces’ Millennium and Encore products utilize a catalog search method (similar to Google) that produces a list of items in various formats along with select database articles, eBooks, government documents, images and more. With this technology, patrons’ catalog search results also include related Library programs. For example, a search for a book on ‘computers’ will return library materials on computers, database articles about computers and upcoming library programs related to computers, such as computer literacy classes offered at multiple Library locations as well as a recent series of Employment Readiness programs.

Over half of Greenville County residents have a library card. In FY12 these library users presented over 246,000 information requests in person, by phone, mail or live chat to library employees. With this large number of inquiries and people coming to the library for assistance in their search of resources, the Library offers convenience, 24/7 access and tailored information to meet their needs. Through new single-search discovery technologies, GCLS is able to increase the awareness of its offerings in the form of learning opportunities and of resources that support workforce development and economic development among job seekers and entrepreneurs.
 
For additional information, call 527-9240 or visit www.greenvillelibrary.org.
 
About the Greenville County Library System:
Founded in 1921, the Greenville County Library System operates 11 facilities, a bookmobile, and a website that provide information, materials, and engaging programs delivered with world-class technology and a customer-centric approach. The Library System offers free access to resources and experiences and continually strives to be the community’s destination of choice for exploring the world. For more information, visit the Library’s website at www.greenvillelibrary.org.
 
About InnoVision:
InnoVision is the premier organization that honors the world-class achievements of businesses, educational institutions and governmental entities in South Carolina’s Upstate and Greater Midlands regions. Celebrating over 10 years of serving the community, the InnoVision program supports innovation through two activities: the annual InnoVision Awards ceremony and educational InnoVision Forums that are held throughout the year.
 
About Innovative Interfaces:
Innovative Interfaces creates cutting-edge products that allow libraries to succeed in a modern technology environment and the freedom to implement solutions that best meet their specific needs. An established company with a vision for the future, Innovative connects with thousands of libraries of all types in over 50 countries.